Known for building distinctive, comfortable and energy efficient homes, and anticipating a bump in growth, Capitol City Homes, www.capitolcity-homes.com, Raleigh, N.C., sought an ERP (enterprise resource management) system to grow with them, allowing them to build more homes with the same amount of staff.
According to Sean Kranick, operations manager, Capitol City Homes, the company, which has operated in the Raleigh market, is expanding its build area throughout North Carolina and expects a 66% volume increase—from 120 homes per year to more than 200 by 2016.
Experiencing growing pains, Kranick and his team had observed that the separate software packages they were using presented major holes in functionality. For example, the purchasing and accounting modules did not integrate with one another, causing double entry and data errors.
The Certified Energy Star Home Builder also wanted to streamline the way the company communicated with vendors and subcontractors and enhance customer service with personalized Web portals.
After looking at several homebuilder software packages and speaking to other builders in the area, Capitol City Homes chose as their enterprise wide management system the IHMS (Integrated Homebuilder Management System) from Mark Systems, www.marksystemsusa.com, Mt. Holly, N.J.
Mark Systems offers a single database architecture to enable residential construction information to be delivered instantly and transparently to multiple team members: purchasing, scheduling, field operations, trade partners, sales office, and design center personnel, according to the solutions provider, can all seamlessly share critical information.
With IHMS, for example, Capitol City Homes’ purchasing, accounting, and customer service departments will have access to the same information in realtime, a configuration that is expected to eliminate errors and bridge communication gaps.
Additionally, personalized Web portals will give vendors and subcontractors access to updated schedules and payments, as well as a checklist to keep the quality control high and schedule tight. Customers will also be able to log in to view progress photos, design selections, and contract addendums.
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