Three platforms earn “Leader” status while AutoCAD tops overall satisfaction rankings of CAD (computer-aided design) software in a winter 2015 report based on 175 reviews written by business professionals, and published by business software review site G2 Crowd, G2Crowd.com, Highland Park, Ill.
The first Grid report for general-purpose CAD software ranks eight products to help purchasers in their selections. The Grid, which is created from G2 Crowd’s industry software review platform, factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products.
General-purpose CAD software offers a wide range of tools and functionality to their users, as products are not designed exclusively to meet the needs of an individual industry. Instead, this category includes everything from sketching and 2D drafting programs, to 3D modeling and rendering, all of which can be used for a variety of purposes and industries.
Satisfaction rankings are generated from the user reviews, and market presence is calculated from vendor size, market share, and social impact. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.
To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. AutoCAD, SketchUp, and DraftSight are considered industry leaders. Additional high performers have high customer satisfaction scores with a smaller market presence than Leaders. TurboCAD and Rhinoceros were named High Performers. AutoCAD earned the highest overall customer satisfaction score.
Across all CAD platforms, reviewers reported the product they use meets their requirements at an average rate of 80%, and on average reviewers said they were 79% likely to recommend the product they use. Of the more than 15 software vendors listed in G2 Crowd’s general-purpose CAD category, the eight ranked products each received 10 or more reviews to qualify for inclusion on the Grid.
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